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Data Protection services

I offer a one-stop shop for everything you need on Data Protection (unless your problem is so specialised that you need a qualified lawyer).

Data Protection support service

Most of the time, Data Protection is straightforward, and largely a matter of common sense.  Occasionally, however, you hit a problem.  You could research the answer yourself, but often you need to move quickly, with the reassurance that you haven’t missed anything.  That’s where my support service comes in.

For a one-off annual fee you get:

  • Unlimited telephone and e-mail support for you and your colleagues, whenever an immediate specific Data Protection question comes up.
  • Telephone and e-mail advice on policies and procedures.
  • A quick review of any written materials you want me to look at – policies, procedures, fair processing notices on literature and forms, etc.
  • A quarterly (or thereabouts) e-mail bulletin, with updates on the latest Data Protection developments and issues that might require you to take action.  See past issues.
  • Free participation in any of my online webinars.

Response times are not guaranteed, but I aim to reply on the same day or the next working day that I am in the office.  Usually I am out of the office for no more than two days in any week.  Note that I am not a lawyer, and do not offer legal advice.

Click here to see an example of a genuine exchange.

Audits and consultancy

I have undertaken numerous consultancies for organisations large and small, carrying out audits, giving advice and training on Data Protection, and helping to draw up appropriate policies where required. Recent clients include: Ambitious about Autism, Cumbria CVS, the Faculty of Pharmaceutical Medicine, the Gurkha Welfare Trust, Help Musicians, Parkinsons UK, a consortium of Welsh Wildlife Trusts and Westminster Abbey.

I can normally estimate the time required and offer a fixed fee.

What they say about my in-house Data Protection work:

“Many thanks for all your work on the report, which has been a great encouragement to us.”

“Just to say thanks, we all got a lot out of the day and feel more able to get to grips with [our] client files. As we have all the handouts and your book, we should be able to develop a policy that is simple and workable.”

“It was wonderfully received by those who attended (and this would have been one of my most critical audiences).”

Training courses and conference briefings

I offer in-house training for anyone from senior managers to front-line staff.  This can cover anything from the basics of Data Protection for an organisation embarking on a review of its practice, to the practical implementation of policies and procedures at the end of the process.  See more under Training.

For umbrella organisations wanting to raise Data Protection as an issue with their members, I have delivered sessions of an hour or two at a variety of conferences – each tailored to the specific needs and interests of those attending the event.


I am the author of the standard work Data Protection for Voluntary Organisations, first published in July 2000 by the Directory of Social Change. The first edition sold out rapidly; the second edition was published in November 2002 and the third edition, substantially revised, in 2009.  The fourth edition was published in 2020, completely rewritten in light of GDPR.

I also co-authored the Employment Records Handbook with Gill Taylor, an HR specialist, and have written several smaller publications on aspects of Data Protection and its links to Freedom of Information.

Many national publications for the voluntary sector have commissioned articles from me on Data Protection, including material for the Lasa Knowledgebase.